1)

To Purchase tickets by phone - Call 978-462-5888.

2)

To purchase tickets online for any of our shows, simply click on the 'Buy Now' button of the show you wish to purchase tickets for. To view our full schedule click here
or on the 'Schedule' navigation tab at the top of each page.

3)

If tickets are available for the particular show you wish to attend, you can also buy your tickets at the door before the performance. We don’t recommend this option, however, as most of our shows sell out in advance.

Box Office

Right now, we do not have a formal box-office at the venue. Soon, however, we will have formal box office hours for your convenience. Tickets can be purchased over the phone or via our website. We understand this is an inconvenience for those of you who want to pay cash and apologize for that.

Seating

Tupelo Music Hall offers seating for its performances based on the type of performance, number of expected guests and the comfort of our patrons. The types of arrangement generally fall into three categories: General Admission, Reserved Table Seating, and Reserved Theatre Seating. For more information on our seating arrangements, click here.

Picking-up tickets

Will Call Tickets - The box-office will generally be open 2 hours before every performance. For Will Call tickets, you will need to pick up your physical tickets before the show. “Will Call” is a term that means you will pick-up your tickets at the box office the night of the show. “Will Call” does not mean that we will call you. Will Call tickets will not be sent to you.

Mailed Tickets - If your tickets were mailed to you, simply present them at the door and we will scan them for entry.
Print At Home - If you chose to print your ticket at home, simply present the sheet with the barcode at the door and we will scan it for entry.
Box Office Sales - If you want to purchase tickets the day of the show, the box office is open two hours prior to each performance.

Sold Out shows

Yes, if a show is posted as SOLD OUT, it is true that there aren’t any tickets available through Tupelo Music Hall. We do not have a waiting list. We do not sell tickets to third-party ticketing vendors. We do not buy-back tickets already sold, and we cannot resell tickets for people who do not show up.

Sometimes tickets become available because an artist doesn’t use the complimentary tickets given to them. This is the only situation in which we may have tickets at the last minute for shows that are advertised as sold out. The only way to get them is to arrive when doors open and hope you get lucky. We won’t oversell our shows so please don’t ask us to.

What if I cannot attend a show that I have purchased tickets for?

We fully recognize that sometimes life throws us a curveball and are aware of the fact that it stinks to buy tickets that you find yourself stuck with. Having said that, all sales are final. There are no refunds or exchanges for purchased tickets unless the show has been rescheduled or cancelled.

If you cannot attend a show but would like someone else to use your tickets, they will need your physical tickets to do so. Picking up tickets at the box office requires the photo ID and credit card of the purchaser.

All ages shows

Tupelo Music Hall is an all-ages venue. It is up to the parent to decide what is appropriate for their children to see. EVERYONE needs a ticket. Some shows will be 18+. Some will be 21+.

Ticketing fees

Every ticket sold has a fee associated with it. The fee is over-and-above the posted ticket price. All fees are clearly outlined in our ticketing system. Fees are charged for each ticket, regardless of how the ticket was purchased.

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Tupelo Music Hall offers seating for its performances based on the type of performance, number of expected guests and the comfort of our patrons. The types of arrangement generally fall into three categories:

• General Admission (GA)

• Reserved Seating at Tables (RS Tables)

• Reserve Seating in a Theatre Arrangement
  (RS Theatre)

General Admission (GA)

A General Admission show at Tupelo gives us the flexibility to provide either table, theatre, or standing depending on the particular show. Sometimes our GA shows have a combination of tables and theatre seating. Sometimes we have rows in the front and standing/dancing in the back. For some shows where there is dancing, we reserve the right to have less seats on the floor than there are people in the room. Please call the box office if you have questions regarding a particular show's seating arrangement.
NOTE: "General Admission shows do not have reserved seating." We reserve the right to rearrange or remove General Admission seating to accommodate standing room or space for dancing.

Reserved Seating at Tables

This is Tupelo's most intimate seating arrangement, guaranteeing tables on the floor. Total seating capacity is 468 people for shows using RS table seating. Tables seat 6 people. Tables are identified by number. When buying seats at tables, you are not reserving a particular seat at that table. Rather, you are reserving space at the table. Unless you are reserving an entire table, plan on making friends with others at your table. Typically, there are also a limited number of General Admission "standing room" seats also available for each show.

Please call the boxoffice if you have questions regarding a particular show's seating arrangement.

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Reserved Seating Theatre

For more popular events theater style seating increases the capacity by removing the tables. Theatre style reserve seats are sold by individual seat. We reserve the right to re-assign theatre seated assignments to a table seated floor plan in the event that ticket sales do not warrant removal of tables. Map of theater seating to come.

Please call the box office if you have questions regarding a particular show's seating arrangement.

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